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at DK EcoFarm
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please call us at (02-868-6811) or via this website,
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DK EcoFarm Co., Ltd. (hereinafter referred to as the “Company”) values ​​customers’ personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection.

Through the personal information processing policy, the company determines for what purposes and in what manner the personal information provided by customers is being used.

We will inform you of what measures are being taken to protect personal information.


Personal information items collected and methods of collection 

a. Items of personal information collected

The company collects the following personal information for consultation, service application, etc.

- When inquiring about construction: name, email, contact information

Service use records, access logs, cookies, access IPs, payment records, and abusive use records may be created and collected during the service use process or business processing.


b. Collection method

- Collection through website, written form, bulletin board, email, event application, phone, fax, and generated information collection tool


Purpose of collection and use of personal information 

The company uses the collected personal information for the following purposes.

Fulfillment of contract for service provision and settlement of fees according to service provision: provision of content, purchase and payment, delivery of goods or billing address, etc., identity verification for financial transactions, and financial services.


Membership management: Verification of identity through use of membership services, personal identification, prevention of fraudulent use by delinquent members and prevention of unauthorized use, confirmation of intention to join, age verification, confirmation of consent of legal representative when collecting personal information of children under 14 years of age, complaint handling, etc. Handling civil complaints, delivering notices


Used for marketing and advertising: delivering advertising information such as events, determining access frequency, or statistics on members’ use of services


Retention and use period of personal information

In principle, after the purpose of collecting and using personal information has been achieved, the information is destroyed without delay. However, the following information will be preserved for the specified period for the reasons below.


a. Reasons for retaining information according to the company’s internal policy

Even if a member withdraws membership, the member's information may be retained for three years from the date of termination of the service agreement in order to prevent recurrence of fraudulent use by delinquent members, resolve disputes, and cooperate with requests from investigative agencies.


b. Reasons for retaining information in accordance with relevant laws and regulations

If preservation is necessary pursuant to the provisions of related laws, such as the Act on Consumer Protection in Electronic Commerce, etc., the company stores member information for a certain period of time specified in the relevant laws as follows.


Records of contracts or subscription withdrawals, etc.

- Reason for preservation: Act on Consumer Protection in Electronic Commerce, etc.

- Retention period: 5 years


Records of payment and supply of goods, etc.

- Reason for preservation: Act on Consumer Protection in Electronic Commerce, etc.

- Retention period: 5 years


Records of consumer complaints or dispute resolution

- Reason for preservation: Act on Consumer Protection in Electronic Commerce, etc.

- Retention period: 3 years


Records of logs

- Reason for preservation: Communication Secrets Protection Act

- Retention period: 3 months


Personal information destruction procedures and methods

In principle, the company destroys personal information without delay after the purpose of collecting and using personal information has been achieved. Destruction procedures and methods are as follows.


Destruction procedure

The information entered by members for writing inquiries, etc. is transferred to a separate DB (in the case of paper, a separate filing cabinet) after the purpose is achieved and is subject to a certain schedule (see retention and use period) according to information protection reasons according to internal policies and other related laws. It is stored for a period of time and then destroyed.

Personal information transferred to a separate DB will not be used for any purpose other than that for which it is retained, unless required by law.


Destruction method

Personal information stored in electronic file format is deleted using technical methods that render the records unrecoverable.



Provision of personal information

In principle, the company does not provide users' personal information to outside parties. However, exceptions are made in the following cases.

When users consent in advance


When there is a request from an investigative agency in accordance with the provisions of the law or in accordance with the procedures and methods prescribed by the law for the purpose of investigation.


Rights of users and legal representatives and methods of exercising them

Users can view or modify their registered personal information at any time and may also request cancellation of membership.

To view or edit your personal information, click “Change Personal Information” (or “Modify Membership Information,” etc.). To cancel your membership (withdraw consent), click “Withdraw Membership” to go through the identity verification process and then directly view or correct your information. Alternatively, you can withdraw.


Alternatively, if you contact the person in charge of personal information protection in writing, by phone or email, we will take action without delay.


If you request correction of an error in personal information, the personal information will not be used or provided until the correction is completed. Additionally, if incorrect personal information has already been provided to a third party, we will notify the third party of the result of the correction without delay so that the correction can be made.


The company processes personal information canceled or deleted at the user's request as specified in the "Retention and Use Period of Personal Information Collected by the Company" and processes it so that it cannot be viewed or used for any other purpose.


Matters related to the installation, operation, and refusal of automatic personal information collection devices

The company operates “cookies” that store and retrieve your information from time to time. A cookie is a very small text file that the server used to run the website sends to your browser and is stored on your computer's hard disk. The company uses cookies for the following purposes.


Purpose of use of cookies, etc.

1. Providing target marketing and personalized services by analyzing the access frequency and visit time of members and non-members, identifying user tastes and areas of interest, tracking traces, and determining the degree of participation in various events and number of visits.

2. You have the option to install cookies. Therefore, by setting options in your web browser, you can allow all cookies, confirm each time a cookie is saved, or refuse to save all cookies.


How to refuse cookie settings

1. To refuse cookie settings, you can allow all cookies, confirm each time you save a cookie, or refuse to save all cookies by selecting the options in the web browser you are using.

2. Example of setting method (for Internet Explorer): Tools at the top of the web browser > Internet Options > Personal Information

3. However, if you refuse to install cookies, there may be difficulties in providing services.


Civil service regarding personal information

In order to protect customers' personal information and handle complaints related to personal information, the company designates relevant departments and a personal information protection manager as follows.


Personal information protection officer

Name : 

Department : 

Phone number :


You may report any personal information protection-related complaints that arise while using the company's services to the personal information protection manager or department in charge.


The company will provide prompt and sufficient responses to user reports.

If you need to report or consult about other personal information infringements, please contact the organizations below.


Personal Information Infringement Reporting Center (privacy.kisa.or.kr / 118 without area code)

Personal Information Dispute Mediation Committee (kopico.go.kr / 1833-6972)

Supreme Prosecutors' Office Cyber ​​Investigation Division (spo.go.kr / area code +1301)

National Police Agency Cyber ​​Security Bureau (cyberbureau.police.go.kr / 182 without area code)





  • Corporate Name
    DK EcoFarm Co., Ltd.
  • CEO
    Hong Euiki
  • Call Number
    +82 2-868-6811
  • Business Registration No.
    669-86-00477
  • Address
    Rooms #312, Building A, Technoville, 109 Banryong-ro (Palbok-dong 2-ga), Deokjin-gu, Jeonju-si, Jeollabuk-do
Customer service center
02. 868. 6811
  • E-mail
    info@dk-ecofarm.co.kr
  • Weekdays
    09:00 A.M. - 06:00 P.M.
  • Lunch Time
    12:00 P.M. - 01:00 P.M.
  • Closed on weekends and public holidays
Copyright 2024. DK EcoFarm Co., Ltd. All Rights Reserved.