Inquiry

Purpose of Article 1

These terms and conditions are intended to prescribe rights, obligations and responsibilities, and other necessary matters concerning the use of all services provided by DK EcoFarm Co., Ltd. (hereinafter referred to as the "Company").

Article 2 Definition

The terms used in these Terms and Conditions are defined as follows.

① Service: All services of the company that can be used by members regardless of the implemented terminal (including various wired/wireless devices such as PCs, TVs, and portable terminals)

② User: Members and non-members who access the company's services and receive the services provided by the company in accordance with these terms and conditions

③ Member: A customer who accesses the company's services, enters into a use contract with the company in accordance with these terms and conditions, and uses the services provided by the company

④ Non-member: refers to a person who uses the company's services without joining a member. The services provided by the company can be used for non-members, but the use may be restricted for some services. Non-members are not subject to these terms and conditions in principle, but may be subject to sanctions under relevant laws and regulations if they commit acts prohibited by these terms and conditions based on related laws

⑤ ID: This refers to an e-mail address determined by the member and approved by the company for the identification of the member and the use of the service

⑥ Password: It means a combination of letters or numbers determined by the member to confirm that the member is a member who matches the ID given and to protect confidentiality

Article 3 Publishing and Revision of Terms and Conditions

① The company posts the contents of these terms and conditions on the initial screen of the service so that members can easily understand them.

② The Company may amend these Terms and Conditions to the extent that they do not violate related laws, such as the Act on the Regulation of Terms and Conditions, the Act on Promotion of Information and Communication Network Utilization and Information Protection, etc. (hereinafter referred to as the Information and Communication Network Act).

③ When the company revises the terms and conditions, it shall specify the date of application and the reason for the revision, and announce it from 7 days before the date of application to the day before the date of application according to the method of paragraph (1) along with the current terms and conditions. However, if the contents of the terms and conditions are changed unfavorably to the user, they shall be notified with a grace period of at least 30 days in advance. In this case, the company clearly compares the contents before the revision with the contents after the revision so that the user can understand them easily.

④ If the member does not explicitly express his or her intention to reject the revised terms and conditions even though the company has notified or notified the member of the revised terms and conditions within the 30-day period, it is deemed that the member has agreed to the revised terms and conditions.

⑤ If the member disagrees with the application of the revised terms and conditions, the company cannot apply the contents of the revised terms and conditions, and in this case, the member may cancel the use contract. However, if there are special circumstances where the existing terms and conditions cannot be applied, the company may cancel the use contract.

⑥ If a new service is opened, we will provide it in accordance with these terms and conditions unless otherwise stated.

Article 4 Conclusion of a contract for use

① The use contract is concluded when the person who wants to become a member (hereinafter referred to as the subscription applicant) agrees to the contents of the terms and conditions, then applies for membership and the company approves these applications.

② In principle, the company accepts the use of the service on the application of the subscriber: Provided, That the company may not accept any of the following applications or may terminate the use contract afterwards.

1. Except in cases where the subscription applicant has previously lost his/her membership under these terms and conditions, the foregoing shall be excluded if he/she has obtained consent to rejoin the company.

2. If it is not a real name or someone else's name is used

3. If false information is entered or the contents presented by the company are not entered

4. Where a child under the age of 14 does not obtain the consent of a legal representative (parent, etc.)

5. Where an application is made in violation of all other matters prescribed or impossible to approve due to reasons attributable to the user

③ In an application under paragraph (1), the company may request real name verification and identity verification through a specialized institution depending on the type of member.

④ The company may reserve consent if there is no room for service-related facilities or if there is a technical or business problem.

⑤ In principle, if the application for membership is not accepted or reserved pursuant to paragraphs 2 and 4, the company shall notify the applicant of this.

⑥ The time of establishment of the use contract shall be when the company marks the completion of the subscription in the application process.

⑦ The company can classify members by grade according to the company policy and subdivide the hours of use, number of uses, and service menus to differentiate the use.

Article 5 Changes to membership information

① Members may view and modify their personal information at any time through the personal information management screen: However, real names, IDs, etc. necessary for service management cannot be modified.

② Members shall immediately revise the changes made when applying for membership online, and the company will not be responsible for any disadvantages caused by not modifying the changes.

Article 6 Obligations to Protect Personal Information

The company strives to protect the personal information of its members as prescribed by relevant laws such as the Information and Communication Network Act. Related laws and the company's personal information processing policy apply to the protection and use of personal information. However, the company's personal information processing policy does not apply to linked sites other than the company's official site.

Article 7 Obligations for the management of members' IDs and passwords

① The responsibility for the management of the member's ID and password lies with the member, and it should not be allowed to be used by a third party.

② The company may restrict the use of a member's ID if it is feared to leak personal information, is against anti-social or beauty, or is mistaken for the company and its operator.

③ Members should immediately notify the company and follow the company's guidance if their ID and password are stolen or recognized by a third party.

④ In the case of paragraph (3), the company is not responsible for any disadvantages caused by the failure to comply with the company's guidance, even if the relevant member fails to notify the company or notifies the company.

Article 8 Relationship between consolidated services and connected services

① If the parent and child services are connected by hyperlinks (for example, the object of the hyperlink includes characters, pictures, and moving images), the former is called the connection service (website) and the latter is called the connection service (website).

② The consolidated service shall not be liable for guarantees if the initial screen of the consolidated service or the pop-up screen at the time of connection means that it is not liable for guarantees for transactions with users by goods, etc. provided independently by the consolidated service.

Article 9 Notification to Members

① If the Company gives notice to the Member, it may be made to the email address specified by the Member in advance agreement with the Company unless otherwise specified in these Terms and Conditions.

② The Company may replace the notice in paragraph (1) by posting it on the Company's bulletin board for at least seven days in the case of a notice to the entire Members.

Article 10 Duties of a Company

① The Company does not prohibit or act against the customs of the relevant laws and terms and conditions, and strives to provide services continuously and stably.

② The company must have a security system to protect personal information (including credit information) so that members can use the service safely and disclose and comply with the personal information processing policy.

③ The company has the necessary personnel and systems to properly handle user complaints or damage relief requests arising from the use of the service.

④ The company shall deal with the opinions or complaints raised by members in connection with the use of the service, if deemed justifiable. For opinions or complaints raised by members, the processing schedule and results shall be delivered to members through the bulletin board or e-mail.

Article 11 Duties of Members

① Members shall not do any of the following.

1. Registration of false information in case of application or change

2. theft of other people's information

3. Changes to the information posted by the company

4. Transmission or publication of information (computer program, etc.) other than the information set by the company

5. Infringement of intellectual property rights such as copyrights of the company and other third parties

6. Any act that damages the reputation of the company and other third parties or interferes with their business

7. Disclosure or posting of obscene or violent messages, videos, voices, and other information contrary to public order and morals to the service

8. the act of using a service for profit without the consent of the company

9. other illegal or unjust acts

② Members shall comply with the relevant laws, the provisions of these terms and conditions, precautions announced in relation to usage guidance and services, and matters notified by the Company, and shall not engage in any other acts that interfere with the business of the Company.

Article 12 Provision of Services, etc

① The company provides the following services to its members.

1. Product-related services (product introduction, trial version, security/feature patch, etc.)

2. community service

3. e-commerce services

4. Any other services provided to members by the Company through further development or partnership agreements with other companies, etc

② The company can divide the service into a certain range and designate the available time for each range separately. However, in such cases, the contents are notified in advance.

③ The company may temporarily suspend the provision of the service if there are significant reasons for maintenance inspection, replacement and failure of information and communication facilities such as computers, loss of communication, or operation. In this case, the company shall notify the members by the method prescribed in Article 9 [Notice to Members]: However, if there is an unavoidable reason for which the company cannot notify in advance, it may notify afterwards.

④ The company may conduct regular inspections if necessary for the provision of services, and the regular inspection time shall be as announced on the service provision screen.

⑤ The Company may change the contents of the goods or services to be provided under the contract concluded in the future in the event of a sold-out of goods or services or a change in technical specifications.

⑥ If the contents of the service contracted with the user to be provided by the company are changed due to reasons such as out of stock of goods or changes in technical specifications, the reason shall be immediately notified to the user at an address that can be notified.

⑦ In the case of the preceding paragraph, the company shall compensate the user for the damage caused by this: However, this is not the case if the company proves that there is no intention or negligence.

​Article 13 Changes to Services

① The Company may, for considerable reasons, make changes to all or some of the services it is providing based on operational and technical needs.

② If there is a change in the contents, method of use, and time of use of the service, the reason for the change, the contents of the service to be changed, and the date of provision shall be posted on the initial screen of the service before the change.

③ The Company may modify, suspend, or change any or all of the services provided free of charge in accordance with the needs of the Company's policies and operations, and shall not compensate the Members separately unless otherwise specified in the relevant Act.

Article 14 Provision of information and publication of advertisements

① The company may provide members with various information deemed necessary by members to use the service by means of notice or e-mail. Provided, That a member may refuse to receive e-mail at any time, except for information related to transactions under the relevant Act and answers to customer inquiries, etc.

② Where intending to transmit the information referred to in paragraph (1) by telephone or simulation transmission device, it shall be transmitted with prior consent from the member: Provided, That this shall not apply to the member's transaction-related information, customer inquiries, etc.

③ The company may place advertisements on the service screen, website, e-mail, etc. in relation to the operation of the service. Upon receipt of the e-mail in which the advertisement is posted, the member may reject the reception to the company.

④ Users (including members and non-members) do not take any action, such as changing, modifying, or restricting posts or other information in connection with the services provided by the Company.

Article 15 Copyright of Posts

① The copyright of a post posted by a member within the company's service belongs to the author of the post.

② Posts posted by members in the company's service may be exposed to search results, services, and related promotions, and may be partially modified, reproduced, edited, and posted to the extent necessary for such exposure. In this case, the company complies with copyright law regulations, and members may take measures such as deletion or non-disclosure of such posts at any time through the customer center or the management function within the service.

③ If the company intends to use the member's post in a way other than paragraph (2), it must obtain the member's consent in advance by phone, fax, e-mail, etc.

Article 16 Use of discount coupons

① The company can issue discount coupons to members who use the purchase service that allow them to get a certain amount or a certain percentage discount when purchasing products.

② Discount coupons can only be used for members' own purchases and cannot be sold or transferred to others in any case.

③ Discount coupons may be restricted depending on some items or prices, cannot be used after the expiration date, and cannot be reused in some cases if a refund is made by cancellation or return after purchasing the product.

④ Discount coupons provided to buyers cannot be used in duplicate when purchasing a product. However, if the issuers of discount coupons are different, they can also be used in duplicate.

⑤ The discount coupon is subject to use. The deadline and limitations are displayed individually on the company's related screen (including the initial screen, the connection screen, and the same below), and the types and contents of discount coupons may vary depending on the company's policy.

Article 17 Termination, Termination, Dormancy, etc. of Contracts

① Members can apply for termination of the contract at any time through the My Page Management Menu, and the company must immediately process it as prescribed by related laws. However, in the case of corporate members, the representative ID cannot be withdrawn, and you can withdraw after transferring the representative authority to the person in charge ID in the ID management menu.

② If a member terminates the contract, all data of the member will be lost after a week (7 days) of reservation, except when the company holds the member information in accordance with relevant laws and privacy policies.

③ If a member cancels the contract, registered posts will not be deleted, so please delete them in advance and leave.

④ If a member falls under any of the following reasons, the company may restrict and suspend his/her membership.

1. When false information is registered at the time of application for membership

2. Where a member fails to pay on the due date for the payment of goods, etc. purchased using the service, and other obligations borne by the member in connection with the use of services

3. Threatening the order of e-commerce, such as obstructing the use of services or stealing such information

4. Where an act is prohibited by statutes or these terms and conditions or is contrary to public order and morals by using the service

5. Where the following acts harm the sound operation of the service or interfere with the business

A. In the case of damaging the reputation and credibility of the company by indicating or disseminating facts whose authenticity is unclear or false in relation to the operation of the service

B. In the case of interfering with the operation of the service by insulting, threatening, or obscene words and actions to employees in the process of using the service

C. In a case where goods, etc. purchased through a service are repeatedly canceled or returned without justifiable reasons to interfere with business

D. In the case of obstructing the order of transactions of services by purchasing goods, etc. in large quantities for resale purposes

E. In case of violating the obligations of the user under these terms and conditions

⑤ After the company restricts or suspends its membership, if the same act is repeated more than once or if the reason is not corrected within 30 days, the company may lose its membership.

⑥ If a member falls under any of the following reasons, the company may convert the member account to a dormant account or delete the account.

1. If there is no log-in history for the past year and product registration/product purchase history exists, switch to dormant account

2. Delete account if there is no log-in history for the past year and no product registration/product purchase history

Article 18 Restrictions on Use, etc

① If a member violates the obligations of these Terms and Conditions or interferes with the normal operation of the Service, the Company may limit the use of the Service in stages by warning, suspension, permanent suspension, etc.

② Notwithstanding the preceding paragraph, the Company may immediately suspend the use of any relevant law, such as theft of another person's name (name and email address), theft of payment, provision and operation of illegal programs in violation of copyright law and computer program protection law, illegal communication and hacking in violation of the Information and Communication Network Act, distribution of malicious programs, and act of exceeding access rights. In the event of permanent suspension of use under this paragraph, all coupons and other benefits obtained through the use of the service will be extinguished, and the Company does not compensate for this separately.

③ The company may restrict its use for the protection of its membership information and the efficiency of its operations if the members continue not to log in for more than three months.

④ The Company shall determine the conditions and details of the restriction within the scope of the restriction of use of this Article as prescribed by the restriction of use policy and the operation policy of individual services.

⑤ In the event of restricting the use of the service or terminating the contract under this Article, the Company shall notify the Company in accordance with Article 9 [Notice to Members].

⑥ A member may file an objection to the restrictions on use, etc. under this Article in accordance with the procedures set by the company. In this case, if the company deems that the objection is justifiable, the company immediately resumes the use of the service.

Article 19 Limitation of Liability

① If the company is unable to provide services due to natural disasters or equivalent force majeure, the company is exempt from responsibility for providing services.

② The company is not responsible for any obstacles to the use of the service due to reasons attributable to the members.

③ The Company shall not be responsible for the information, data, reliability, accuracy, etc. posted by Members in connection with the Services.

④ The company is exempt from liability if it makes transactions between members or between members and third parties through services.

⑤ The Company shall not be liable in connection with the use of services provided free of charge, unless otherwise specified in the relevant laws.

Article 20 Jurisdiction and Jurisdiction

① Litigation filed between the company and its members shall be governed by the law of the Republic of Korea.

② The Seoul Central District Court shall file a lawsuit regarding the dispute between the company and its members.

DK EcoFarm Co., Ltd. (hereinafter referred to as the “Company”) values ​​customers’ personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection.

Through the personal information processing policy, the company determines for what purposes and in what manner the personal information provided by customers is being used.

We will inform you of what measures are being taken to protect personal information.

Personal information items collected and methods of collection 

a. Items of personal information collected

The company collects the following personal information for consultation, service application, etc.

- When inquiring about construction: name, email, contact information

Service use records, access logs, cookies, access IPs, payment records, and abusive use records may be created and collected during the service use process or business processing.

b. Collection method

- Collection through website, written form, bulletin board, email, event application, phone, fax, and generated information collection tool

Purpose of collection and use of personal information 

The company uses the collected personal information for the following purposes.

Fulfillment of contract for service provision and settlement of fees according to service provision: provision of content, purchase and payment, delivery of goods or billing address, etc., identity verification for financial transactions, and financial services.

Membership management: Verification of identity through use of membership services, personal identification, prevention of fraudulent use by delinquent members and prevention of unauthorized use, confirmation of intention to join, age verification, confirmation of consent of legal representative when collecting personal information of children under 14 years of age, complaint handling, etc. Handling civil complaints, delivering notices

Used for marketing and advertising: delivering advertising information such as events, determining access frequency, or statistics on members’ use of services

Retention and use period of personal information

In principle, after the purpose of collecting and using personal information has been achieved, the information is destroyed without delay. However, the following information will be preserved for the specified period for the reasons below.

a. Reasons for retaining information according to the company’s internal policy

Even if a member withdraws membership, the member's information may be retained for three years from the date of termination of the service agreement in order to prevent recurrence of fraudulent use by delinquent members, resolve disputes, and cooperate with requests from investigative agencies.

b. Reasons for retaining information in accordance with relevant laws and regulations

If preservation is necessary pursuant to the provisions of related laws, such as the Act on Consumer Protection in Electronic Commerce, etc., the company stores member information for a certain period of time specified in the relevant laws as follows.

Records of contracts or subscription withdrawals, etc.

- Reason for preservation: Act on Consumer Protection in Electronic Commerce, etc.

- Retention period: 5 years

Records of payment and supply of goods, etc.

- Reason for preservation: Act on Consumer Protection in Electronic Commerce, etc.

- Retention period: 5 years

Records of consumer complaints or dispute resolution

- Reason for preservation: Act on Consumer Protection in Electronic Commerce, etc.

- Retention period: 3 years

Records of logs

- Reason for preservation: Communication Secrets Protection Act

- Retention period: 3 months

Personal information destruction procedures and methods

In principle, the company destroys personal information without delay after the purpose of collecting and using personal information has been achieved. Destruction procedures and methods are as follows.

Destruction procedure

The information entered by members for writing inquiries, etc. is transferred to a separate DB (in the case of paper, a separate filing cabinet) after the purpose is achieved and is subject to a certain schedule (see retention and use period) according to information protection reasons according to internal policies and other related laws. It is stored for a period of time and then destroyed.

Personal information transferred to a separate DB will not be used for any purpose other than that for which it is retained, unless required by law.

Destruction method

Personal information stored in electronic file format is deleted using technical methods that render the records unrecoverable.

Provision of personal information

In principle, the company does not provide users' personal information to outside parties. However, exceptions are made in the following cases.

When users consent in advance

When there is a request from an investigative agency in accordance with the provisions of the law or in accordance with the procedures and methods prescribed by the law for the purpose of investigation.

Rights of users and legal representatives and methods of exercising them

Users can view or modify their registered personal information at any time and may also request cancellation of membership.

To view or edit your personal information, click “Change Personal Information” (or “Modify Membership Information,” etc.). To cancel your membership (withdraw consent), click “Withdraw Membership” to go through the identity verification process and then directly view or correct your information. Alternatively, you can withdraw.

Alternatively, if you contact the person in charge of personal information protection in writing, by phone or email, we will take action without delay.

If you request correction of an error in personal information, the personal information will not be used or provided until the correction is completed. Additionally, if incorrect personal information has already been provided to a third party, we will notify the third party of the result of the correction without delay so that the correction can be made.

The company processes personal information canceled or deleted at the user's request as specified in the "Retention and Use Period of Personal Information Collected by the Company" and processes it so that it cannot be viewed or used for any other purpose.

Matters related to the installation, operation, and refusal of automatic personal information collection devices

The company operates “cookies” that store and retrieve your information from time to time. A cookie is a very small text file that the server used to run the website sends to your browser and is stored on your computer's hard disk. The company uses cookies for the following purposes.

Purpose of use of cookies, etc.

1. Providing target marketing and personalized services by analyzing the access frequency and visit time of members and non-members, identifying user tastes and areas of interest, tracking traces, and determining the degree of participation in various events and number of visits.

2. You have the option to install cookies. Therefore, by setting options in your web browser, you can allow all cookies, confirm each time a cookie is saved, or refuse to save all cookies.

How to refuse cookie settings

1. To refuse cookie settings, you can allow all cookies, confirm each time you save a cookie, or refuse to save all cookies by selecting the options in the web browser you are using.

2. Example of setting method (for Internet Explorer): Tools at the top of the web browser > Internet Options > Personal Information

3. However, if you refuse to install cookies, there may be difficulties in providing services.

Civil service regarding personal information

In order to protect customers' personal information and handle complaints related to personal information, the company designates relevant departments and a personal information protection manager as follows.

Personal information protection officer

Name : 

Department : 

Phone number :

You may report any personal information protection-related complaints that arise while using the company's services to the personal information protection manager or department in charge.

The company will provide prompt and sufficient responses to user reports.

If you need to report or consult about other personal information infringements, please contact the organizations below.

Personal Information Infringement Reporting Center (privacy.kisa.or.kr / 118 without area code)

Personal Information Dispute Mediation Committee (kopico.go.kr / 1833-6972)

Supreme Prosecutors' Office Cyber ​​Investigation Division (spo.go.kr / area code +1301)

National Police Agency Cyber ​​Security Bureau (cyberbureau.police.go.kr / 182 without area code)